Organizing Your Inbox (Folders & Filters)

Updated on June 24, 2026

Creating Folders

Folders help you keep different types of email separate — for example, a folder for event inquiries, sponsorship contacts, or board communications.

To create a folder:

  1. In RoundCube, click the Settings gear icon (top-right area).
  2. Click Folders in the left settings menu.
  3. Click the + (Add) button at the bottom of the folder list.
  4. Enter a name for the new folder.
  5. Optionally, choose a parent folder to nest it inside an existing one.
  6. Click Save.

The new folder will appear in your left-side folder panel.

Setting Up Email Filters (Rules)

Email filters automatically sort incoming messages into folders or take other actions based on rules you define — useful for keeping your inbox organized without manual effort.

Filters are managed through cPanel Webmail, not inside RoundCube itself.

To set up filters:

  1. Log in to webmail at https://[chapter].assp.org/webmail.
  2. From the webmail home screen (before entering RoundCube), click Email Filters.
  3. Click Create a New Filter.
  4. Give the filter a name.
  5. Set your conditions — for example:
    • From contains @someorganization.org
    • Subject contains Sponsorship
  6. Set your actions — for example:
    • Deliver to Folder: select the destination folder
    • Discard — silently delete matching messages
    • Redirect to Email — forward to another address
  7. Click Create to save the filter.

Tip: Filters are applied to incoming messages only. They will not retroactively sort messages already in your inbox.

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