Event Espresso automatically sends confirmation emails to attendees when they register. You can also send manual batch messages to all registrants for a specific event — useful for reminders, location updates, or last-minute changes.
Automatic Confirmation Emails
By default, Event Espresso sends a Registration Approved email to each attendee after they complete registration. This email includes their registration details and is triggered automatically — no action is needed from the chapter administrator.
To view or customize the default confirmation email template, go to Event Espresso → Messages → Default Message Templates and click Primary Registrant next to Registration Approved.
Sending a Manual Email to Registrants
To send a one-time message to all attendees registered for a specific event:
1. Go to Event Espresso → Registrations.
2. Use the Event filter dropdown at the top of the list to select your event. This narrows the list to that event’s registrants only.
3. Select all registrants using the checkbox at the top of the list.
4. In the Bulk Actions dropdown, select Send Batch Message and click Apply.
5. Choose a message template (or use the default Batch message), edit the subject and content as needed, and send.
Note: The Batch message type must be active to use this feature. If it’s not available, go to Event Espresso → Messages → Settings and drag the Batch message type from the Inactive column to the Active column.
Tips for Event Emails
- For significant changes (date, time, venue), send a batch message to all registrants as soon as possible.
- Customize the Registration Approved template per event by using the Notifications section at the bottom of the event editor — this lets you tailor the confirmation email without changing the global default.
- For recurring reminders, consider sending a chapter email via your chapter’s email list in addition to the Event Espresso batch message.